View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001641 | T99X171.00 SKB Eagle | SW Issue | public | 2023-02-06 10:31 | 2023-02-07 09:28 |
| Reporter | (SW) Bcan Yeh | Assigned To | (SW) Bcan Yeh | Due Date | |
| Priority | urgent | Severity | s4-minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0001641: [Smart3] [Android 12]com.skb.tv crashes while pressing number key in main page | ||||
| Description | Hi YK, In version 5.3.7 (tag 537r04a), com.skb.tv crashes while pressing a number key in main page. We can check the below message in the attached log file. ----------------------------------- 02-06 11:18:00.879 8695 8695 E AndroidRuntime: FATAL EXCEPTION: main 02-06 11:18:00.879 8695 8695 E AndroidRuntime: Process: com.skb.tv, PID: 8695 02-06 11:18:00.879 8695 8695 E AndroidRuntime: java.lang.UnsatisfiedLinkError: dlopen failed: library "/system/lib/libanimatedad.skb.so" needed or dlopened by "/apex/com.android.art/lib/libnativeloader.so" is not accessible for the namespace "classloader-namespace" ---------------------------------- Please check it. | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon , |
|---|
|
|
|
|
|
Hi Bcan, I reported below ticket, Home UI crash issue when pressing number seems side effect of compression. https://mantis.cnsbg.foxconn.com/vaas/view.php?id=1612 Please test again when compression of Home UI is removed. Thank you. Kim |
|
|
This issue is fixed after removing compression of HomeUI. |
|
|
Close this issue |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2023-02-06 10:31 | (SW) Bcan Yeh | New Issue | |
| 2023-02-06 10:31 | (SW) Bcan Yeh | Status | new => assigned |
| 2023-02-06 10:31 | (SW) Bcan Yeh | Assigned To | => (ALTech) Younkwang Jung |
| 2023-02-06 10:31 | (SW) Bcan Yeh | File Added: thelog1 | |
| 2023-02-06 10:54 |
|
Issue Monitored: (SW) Jason Ling | |
| 2023-02-06 10:54 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2023-02-06 10:54 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2023-02-06 11:24 | (SW) Kerwin Chen | Severity | s2-severe => s4-minor |
| 2023-02-06 11:25 | (SW) Kerwin Chen | Summary | [Smaart3] [Android 12]com.skb.tv crashes while pressing number key in main page => [Smart3] [Android 12]com.skb.tv crashes while pressing number key in main page |
| 2023-02-06 17:48 | (ALTech) JunGyu Kim | Note Added: 0012025 | |
| 2023-02-06 17:48 | (ALTech) JunGyu Kim | Note Edited: 0012025 | |
| 2023-02-07 09:26 | (SW) Bcan Yeh | Assigned To | (ALTech) Younkwang Jung => (SW) Bcan Yeh |
| 2023-02-07 09:27 | (SW) Bcan Yeh | Status | assigned => resolved |
| 2023-02-07 09:27 | (SW) Bcan Yeh | Resolution | open => fixed |
| 2023-02-07 09:27 | (SW) Bcan Yeh | Note Added: 0012036 | |
| 2023-02-07 09:28 | (SW) Bcan Yeh | Status | resolved => closed |
| 2023-02-07 09:28 | (SW) Bcan Yeh | Note Added: 0012037 |
